When you arrive: You will be asked to fill out some necessary forms while we make a copy of your insurance or Medicaid/Medicare information. Please make sure to have a current copy of your insurance information with you. Arriving a few minutes before your scheduled appointment is recommended. These extra minutes give you time to fill out any necessary paperwork-even if you have been to our office before we may need to update your patient information.

After a short wait: You will be shown to a patient room specific to your needs and one of our practioners will begin his or her evaluation. Please note that due to the unique nature of our work it is often difficult to predict the exact length of time needed to see a patient. While we try to stay on schedule as much as possible, we do sometimes fall behind. We ask for your understanding and consideration in this matter. Remember if it was you or your child, you would want us to take as long as necessary to ensure that the orthotic or prosthetic device he or she was receiving fit and functioned properly and to its highest capability. Please be assured that when it is your turn to be served you will be given the same high level of care and attention.

Initial evaluation: During your first visit to our office one of our practitioners will conduct an evaluation of your condition and the orthotic or prosthetic device you need. The practitioner will ask you questions about the nature of the condition that leads you to need an orthotic or prosthetic device. We ask that you be as factual and thorough as possible when answering these questions. The more information our practitioner has to work with the more effective they will be in creating a device appropriate to your needs. We will endeavor to assure that the practitioner who sees you initially will continue to see you for the duration of your visits. However, due to scheduling difficulties at times you may need to see another of our highly qualified practitioners.